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Founded in 1998, Baichen Medical Instrument Co., Ltd. is a high-tech enterprise dedicated to the research, development, production, and sales of wheelchair products. Our commitment to excellence has earned us an outstanding reputation in the field of auxiliary medical supplies. We have successfully collaborated with prominent hospitals and rehabilitation institutions, delivering exceptional products and services. We aspire to be your most trusted long-term partner.
Q: What is the delivery time for samples and mass production? A: Samples are delivered within 3-5 days; mass production orders take 7-15 days.
Q: What are the payment terms for mass production? A: T/T in advance: 30% deposit, balance before shipment. Q: Are free samples available? A: Initial samples are charged; the sample fee can be refunded in mass orders. Q: Are discounts available? A: Discounts are negotiable based on your specific requirements, including package, delivery date, and order quantity. Q: Do you offer after-sales service? A: Yes, we provide a 1-year warranty. If any quality issues arise within one year of purchase, we offer free parts and after-sales support. Q: Do you offer additional services? A: We provide high-definition images for online sellers on platforms like eBay and Amazon. For further services, please contact our sales team.